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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Heather Carusella

April 23, 2026

5  out of  5
rating by Heather Carusella
"We had an excellent experience working with Hannah. She was highly responsive and helped us secure a very competitive rate. We were also interested in bundling our home insurance, and we truly appreciated their honesty in letting us know that our current policy already offered a better value than what they could provide. Overall, it was a positive and transparent experience, and we would confidently recommend John Long – State Farm Insurance to others."
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David Smithey

April 22, 2026

5  out of  5
rating by David Smithey
"Went over my policy's and everything was great."
We responded:
"Thank you David!"
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Russell Griffith

April 21, 2026

5  out of  5
rating by Russell Griffith
"John has been very helpful setting up our insurance needs. Auto, home and personal effects. Always available for policy questions and policy recommendations."
We responded:
"We love the Griffith Family!!! Y'all are awesome. Proud to call y'all customers of ours."
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Keith Palinsky

April 20, 2026

5  out of  5
rating by Keith Palinsky
"Misty called me to go over my renewal on my auto policy she was very nice and kind and made it pleasurable to get done"
We responded:
"Thank you for the kind words Keith!"
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Crystal Essman

April 17, 2026

5  out of  5
rating by Crystal Essman
"Shara was great and worked with to make sure we understood was insurances we needed. She was very informative, patient and not pushy at all!! 🙏🏼😊"
We responded:
"We are so happy Shara was able to help yall with Life Insurance! Thank you so much for your vote of confidence Crystal."
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Jennifer Brice

April 16, 2026

5  out of  5
rating by Jennifer Brice
"Shara at State Farm was fantastic to work with—friendly, responsive, and super helpful. Being able to get everything done over text made it so convenient. Highly recommend!"
We responded:
"Thank you Jennifer! So happy Shara was able to get you and your family protected!"
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Amy Benner

April 16, 2026

5  out of  5
rating by Amy Benner
"Shara at State Farm was wonderful and answered all of my questions even when I know I asked more than once."
We responded:
"Shara is a rockstar on this! So happy we were able to help with your life insurance and auto insurance!"
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Andrea Chavarria

April 8, 2026

5  out of  5
rating by Andrea Chavarria
"We have been meaning to shop our auto insurance for some time, with the purchase of a new home we figured now was best. I contacted several other insurance companies, it took days to hear back and some never replied. However Shara with John Long insurance replied quickly, efficiently and was so pleasant to speak with. She helped us with our new home owners insurance and helped us switch auto insurance from Geico who we had been with for over 10 years. We were able to save money & honestly it was the least hassle I have had to deal with in a good while! We will definitely be using John Long insurance and Shara for our future insurance needs such as life and umbrella!"
We responded:
"Reviews like this are why we do what we do. Thank you Andrea. We are thrilled to have earned your family's business and we look forward to serving, honoring, and protecting y'all for many years to come!"
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Entesar Berenji

April 8, 2026

1  out of  5
rating by Entesar Berenji
"My experience with John Long - State Farm Insurance was terrible. From the start, it felt like all they cared about was pushing life insurance. I wasn’t listened to at all—just constant pressure to buy something I didn’t ask for. The nonstop calls, texts, and emails about life insurance were beyond excessive and honestly very annoying. It didn’t feel like customer service, it felt like harassment. The attitude and approach made it clear that sales mattered more than actually helping a client. Meanwhile, Ali has been the complete opposite—professional, respectful, and genuinely helpful. No pressure, no spam, just real service and someone who actually takes the time to understand and help. Night and day difference. "Thank You Ali You Were Truly Amazing" As for State Farm, this experience really hurt my trust in how they handle customers. I would not recommend dealing with this office if you expect honesty or real support."
We responded:
"We are so sorry this was your experience Mr. Berenji! We always strive to go above and beyond to honor our customers' wishes. I am sure this was simple miscommunication between our commitment to serving and honoring you, and your busy schedule. Please give us a call at 830-770-0055 so we can help the transition from our office to the next. God Bless you and your family!"
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Ruby Gonzales

April 1, 2026

5  out of  5
rating by Ruby Gonzales
"Awesome service and love working with Ali Haren! Great prices!"
We responded:
"Thank you for the kind words, Ruby!"
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Mary Huddleston

March 31, 2026

5  out of  5
rating by Mary Huddleston
"Thank you to our Agent Shara Bond. We switched over all our insurance policies ranchhome/ auto/rental all over state farm. Thank you making it all about customer service. You all have made the transition as smooth as possible and answered all our questions."
We responded:
"Y'all are awesome Mary! We appreciate you and Jerry very much, thank you for your business!"
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Gwen Lundquist

March 28, 2026

5  out of  5
rating by Gwen Lundquist
"Friendly helpful staff and excellent customer service. We have all of our insurances with John."
We responded:
"Thank you Gwen! So happy Hannah was able to help y'all with your home and auto insurance."
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Jerome Hewitt

March 27, 2026

5  out of  5
rating by Jerome Hewitt
"I’ve had State Farm for a while now and have appreciated my time in John’s office. Ali is very knowledgeable anytime I have questions about my policies and very helpful when I need to make changes. I would highly recommend Ali to friends and family."
We responded:
"Thank you for the kind words, Jerome!"
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Mark Barrow

March 25, 2026

5  out of  5
rating by Mark Barrow
"They treat you like family here! Good honest people with even better service."
We responded:
"Definitely one the best compliments we have received. Thank you so much Mark!"
Profile photo of Elizabeth Rios

Elizabeth Rios

March 23, 2026

5  out of  5
rating by Elizabeth Rios
"Ali Haren took care of my need, and would like to thank her for doing such a fantastic job , she not only sold me insurance but she found me the best i could afford , shes kind i would highly recomend her to other friends ,thank u so much for your kindness😁"
We responded:
"Thank you, Elizabeth! So glad Ali was able to help you with your auto insurance!"
Profile photo of Luis Ernesto Columbié Orduñez

Luis Ernesto Columbié Orduñez

March 20, 2026

4  out of  5
rating by Luis Ernesto Columbié Orduñez
"Excellent service and attention. Shara Bond was very kind, professional, and patient while explaining everything. She helped me clearly understand my options, and the whole process was quick and easy. I highly recommend working with her at State Farm."
We responded:
"Thank you for the vote of confidence Luis!"
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Brad Burkholder

March 19, 2026

5  out of  5
rating by Brad Burkholder
"Fast and friendly service!"
We responded:
"Thank you Brad!"
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Terri Starowitz

March 19, 2026

5  out of  5
rating by Terri Starowitz
"Quick and efficient turnaround on insurance quote."
We responded:
"Thank you Terri!"
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Rosie Williams

March 18, 2026

5  out of  5
rating by Rosie Williams
"Shara was very helpful with meeting our insurance needs."
We responded:
"So happy we were able to assist you, Rosie!"
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Tim Jacobs

March 17, 2026

5  out of  5
rating by Tim Jacobs
"Misty is amazing, saving me money!!!"
We responded:
"Thank you for your business and kind words Tim!"
Profile photo of Tasha O'Connor

Tasha O'Connor

March 16, 2026

5  out of  5
rating by Tasha O'Connor
"I’ve been a customer for 8 or 9 years and have always appreciated John and his loyal staff. They have always been a huge help throughout the years. I had questions today and Misty bent over backwards to help me get my questions answered. I highly recommend this office!"
We responded:
"You and Michael are wonderful customers, Tasha! We love having y'all in our office. We are very happy to help with your home, auto and life insurance."
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Scott Pfeil

March 16, 2026

5  out of  5
rating by Scott Pfeil
"I contacted shara i told her I was in a little bit of a Bind.. I needed truck insurance asap.. She said, give me your details and what you're looking for as far as coverage. So I spoke with her told her what I needed, and she definitely came through in a hurry with what I needed.. Great employee very friendly. And very knowledgeable in her field... Thank you for coming through for me, it was greatly appreciated for all you did.."
We responded:
"Always here to serve. Very happy Shara was able to take care of your auto insurance, Scott!"
Profile photo of Gilberto Parra

Gilberto Parra

March 16, 2026

5  out of  5
rating by Gilberto Parra
"Fast and easy, very professional, Shara help me with my car insurance, highly recommended"
We responded:
"Thank you Gilberto!"
Profile photo of Charles Castillo

Charles Castillo

March 14, 2026

5  out of  5
rating by Charles Castillo
"Mr Long is very helpful and respectful agent that always has time to help his customers. I have been using State Farm for 30 plus years and highly recommend. Misty was a great help with policy changes and updating information."
We responded:
"Always great talking with you, Charley. Please keep stopping in to see us!"
Profile photo of Kristi Ward

Kristi Ward

March 10, 2026

5  out of  5
rating by Kristi Ward
"Shara Bond, she is an amazing insurance agent. She helped my husband and I, we are so very satisfied with everything she helped us with. I highly recommend John Long and especially Shara for all your insurance needs!"
We responded:
"Thank you for the kind words Kristi. We love having you and Carroll as customers! Very happy we are able to help y'all with home, auto, and life insurance!"