
State Farm® Insurance Agent John Long
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Alexa Torres
October 16, 2025
"I am so thankful to have spoken to Mandy! She spent an immense amount of time explaining my insurance and helping me understand what kind of coverage I need for my family!"
Luis Benitez
October 15, 2025
"Great service from start to finish and very accommodating with any issues that I had. I was glad to be able to speak to a live person every time I did call for any assistance, and the staff was always very polite and professional."
Susan Goodman
October 15, 2025
"Really enjoy talking to Mandy, she's fun to talk to and is extremely knowledgeable about insurance!"
Rosie Williams
October 13, 2025
"Shara was very helpful with meeting our insurance needs."
"So happy we were able to assist you, Rosie!"
Roy Zuniga
October 13, 2025
"We had so many questions and got all of our questions answered! Shara Bond explained everything to us and allowed us to make Decisions that were appropriate for our family. Quality customer service! We’ll definitely recommend."
"Hi Roy, so happy Shara was able to help you and your family navigate these decisions. We are thankful for you and your business!"
Meagan Lewis
October 10, 2025
"Terrible experience. I have been insured with them for 3-4 years and there’s been multiple errors on their end that have caused my premium to be raised. Most of the time, they fixed the issues promptly, but the most recent time, they inaccurately accused me of an accident that never happened which more than doubled my insurance. I’ve had to jump through hoops and contact my own consumer report to prove that my record is completely clean. Very annoying & frustrating & they have not been able to clarify any details. Save yourself the trouble. The more I’ve talked to people, the more I’ve found out that Statefarm is notorious for raising prices without legitimate reasoning"
"Hi Meagan! Thank you for sharing your feedback. We sincerely regret the frustration this situation has caused you. Please understand that once a vehicle is sold, the responsibility for any tickets or incidents transfers to the new owner, and insurance records reflect this accordingly unless the transfer is not completed prior to the time of incident. Our office works closely with State Farm and the Texas Department of Insurance to ensure accurate information is applied, but we do not have control over external data or ticket assignments. We appreciate your patience as you worked to clarify your record, and we remain committed to assisting you in resolving any concerns. If you would like to discuss this further or need additional support, please feel free to contact our office directly."
Jennifer Mata
October 1, 2025
"Shara helped make sure We were covered as a family in the case of the worst scenario. She made sure to Follow up with us even during busy work scheduling!great Customer service!"
"Hey Jennifer. So happy Shara was able to help you with your family's life insurance!"
Sue Byers
October 1, 2025
"Mandy Mandy was great! She answered all my questions, offered suggestions. She was incredibly knowledgeable and it was a pleasure to speak with her."
"Pleasure was all Mandy's, Sue! We really appreciate having you and Joe as customers!"
D
September 26, 2025
"All of my questions were answered thoroughly. My Agent was very friendly, professional, and knowledgeable. Excellent experience overall — highly recommend!"
"Thank you for the vote of confidence!"
Andrew Y
September 26, 2025
"Hannah was easy to work with and very knowledgeable!"
"Thank you Andrew!"
Troy Dusek
September 26, 2025
"Shara is the best !!!! Super knowledgeable. Great addition to anyones team."
"Thank you Troy!"
Ashley Ross
September 24, 2025
"Excellent service! I was having a really hard time.Finding a insurance policy and allie was so helpful and made it super easy! She helped me tailored exactly to my needs and want, which was so helpful. She was great in explaining everything to me and answering any questions I had . I also was able to get renters, insurance. That fit my budget great! Thank you all so much!!!"
"Thank you for the kind words Ashley!"
Lynn Mills
September 24, 2025
"Mandy has followed up and stayed in touch when I have been slow. If things work out like it looks like, I save $2500 on my personal home and have an advocate when I need one!"
"We love having you as a customer Lynn!"
Jose Cabrera
September 19, 2025
"Mandy was great. Extremely helpful and very professional. She went above and beyond her job to get me what I needed."
"Thank you for the kind words Jose!"
Clinton Hale
September 5, 2025
"We spoke with Mandy about all our policies, she is very helpful and knowledgeable and very nice to talk to."
"Thank you Hale family! We love having y'all as customers!"
Denise McAskill
September 5, 2025
"Mandy has been extremely helpful in getting my auto insurance moved over from another company, providing excellent expertise in setting up my new homeowner's policy, and working on a new policy for our rental property. And ALL at a savings to me with increased policy limits, so YEAH for State Farm and Mandy!!! :)"
"Denise, thank you so much for the opportunity to earn your business. Our mission is to honor, serve, and financially protect your family when and where it matters most. This is what we do!"
Archie Marmolejo
September 1, 2025
"I’ve had the pleasure with having Mandlalina assist me with my insurance coverage. She is very knowledgeable and attentive to all my questions. She is awesome, highly recommend her."
"Thank you so much Archie! We appreciate your trust is us, and allowing us to honor, serve and protect your family!"
Leonard Martinez
August 28, 2025
"Spoke with Mandy over my existing home insurance coverage. She was very helpful and a delightful person to talk with. I’d recommend speaking with her about any insurance policies you might need."
"Thank you Leonard! We appreciate you and Velma very much!"
The Front Page
August 20, 2025
"Highly recommend John for insurance and retirement needs. Very friendly crew working with him and so down to earth. Very helpful anytime I have questions and am grateful they’re around when I need them."
"Thank you for the vote of confidence Xavier. So glad we were able to help you with your insurance and retirement needs!"
Amuh Halford
July 26, 2025
"I must recommend. This agency especially their customers services them girls are amazing responding to sms,calls and very helpful. Hannah Yen and Alizay Haren Have been amazing to me any my family"
"Thank you Amuh!"
Adam Sanchez
March 14, 2025
"I want to take a few minutes and thank Eve for her get service and really helping me understand my auto&life insurance policies. Thank you"
"Thank you Adam! So happy we were able to help with your auto insurance needs!"
minda hyde
March 14, 2025
"I've been with state farm for over 20 years, have always had very good service in office and with any claims. Love the personal experience you get when you need help!"
"Thank you, Minda! It is a pleasure doing business with you!"
Kenneth Flores
March 5, 2025
"I want to take a moment to recognize the exceptional service provided by Eva Flores at State Farm. From the start, she went above and beyond to ensure that all of my concerns were addressed and that I understood every detail of my policy. Eva’s dedication, professionalism, and willingness to go the extra mile made the entire process smooth and stress-free. It’s not often you encounter such outstanding customer service, and I’m truly grateful for Eva’s commitment to helping me. Highly recommend her services!"
"Thank you for the kind words, Kenneth! So happy Eva was able to take care of you."
Jay Faux
February 3, 2025
"I have to say in all my years dealing with different insurance companies, State Farm has been the best to work with. Thank you for your assistance! 🙏 #StateFarm #Insurance #CustomerService #ThankYou"
"Thank you Jay!"
Bryan Klibert
January 27, 2025
"The entire staff is the most knowledgeable and professional I’ve ever dealt with. Extremely customer service oriented."
"We appreciate you and your business Brian!"