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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Trever Howard

Trever Howard

March 3, 2026

5  out of  5
rating by Trever Howard
"Shara was great! After I left a message on the website she reached out to me within a few hours on a Saturday afternoon to ask if I needed help with the quote. We communicated through text for over an hour working with me, adjusting and trying new things till we found something that worked. I very much appreciate all of her time thank you"
We responded:
"Thank you for the kind words, Trever!"
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McCrae Rutledge

March 2, 2026

5  out of  5
rating by McCrae Rutledge
"John is an amazing agent with an amazing team behind him. He truly cares more about his customers than his bottom line. If you want an agent that you can trust please choose John. You will not regret it!"
We responded:
"We have enjoyed doing business with you!"
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Sandra

February 26, 2026

5  out of  5
rating by Sandra
"My sister and I lost our mom this pass December which she had insurance with John Long and we were treated with respect and all staff answered all our questions in this difficult time. We appreciate all who helped us. Because of this experience my husband and I decided to switch our auto and life insurance with John Long. Shara is helping us with our life insurance policy now and she is great, answering all of our questions as we go through the changes of our insurance.Awesome staff!! Gilbert and Sandra"
We responded:
"Always here to serve. Grateful and thankful for you and your family Sandra. Very glad we were able to help with you auto, home and life insurance!"
Profile photo of Celia Murray

Celia Murray

February 26, 2026

5  out of  5
rating by Celia Murray
"I found Hannah Yen to be an excellent provider of good customer service. Timely, dependable and she made sure she was accurate in describing services and policies. I felt well taken care of when I emailed or called."
We responded:
"So happy Hannah was able to help you with your home and auto insurance Celia!"
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Aime Muniz

February 24, 2026

5  out of  5
rating by Aime Muniz
"It fast and easy they are just a call away thank you for your fast and easy enrollment. Totally 10-out of 10 Thank you Shara ❤️"
We responded:
"Thank you for trusting us with your auto insurance and life insurance, Aime!"
Profile photo of Marcus Reyes

Marcus Reyes

February 24, 2026

5  out of  5
rating by Marcus Reyes
"Outstanding Performance My State Farm agent went above and beyond my expectations. She answered all my questions and offered options for all of our policies. No pressure with up sales. Thank you Shara"
We responded:
"We really appreciate customers like you, Marcus. Shara has greatly enjoyed helping you and your family!"
Profile photo of Janine Cook

Janine Cook

February 24, 2026

5  out of  5
rating by Janine Cook
"Today, Ali Haren was very instrumental in helping me obtain insurance for my vehicle. She was very professional and extremely knowledgeable about her product— which were two of the main reasons I chose to go with this insurance company. She made me feel very welcome and excited about securing insurance with this company. The icing on the cake was the sincere kindness I could hear in her voice throughout our entire conversation. She was able to answer all my questions without any hesitation and always had my best interest at the forefront of our conversation. I really appreciate all the time she took with me."
We responded:
"Ali is the best! She loves helping folks just like you Janine. We are so happy to be your local insurance agency!"
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Summer Guillory

February 2, 2026

5  out of  5
rating by Summer Guillory
"Patient, helpful, quick, kind, friendly service with Ali!"
We responded:
"Thank you Summer!"
Profile photo of Brooklynn Lozano

Brooklynn Lozano

January 31, 2026

5  out of  5
rating by Brooklynn Lozano
"Thanks to Shara for helping decide on a life insurance policy that’s perfect for me. She’s so helpful. Definitely recommend reaching out to her if you are looking to make sure you and your family have a plan set."
We responded:
"So happy Shara was able to bring peace and clarity to you and your family on this part of your lives! Life insurance is a critical piece of being financially protected when it matters most!"
Profile photo of AdamMaria Barrera

AdamMaria Barrera

January 31, 2026

5  out of  5
rating by AdamMaria Barrera
"Mrs. Bond was my agent for life insurance she was present that I needed an extra insurance I thought about it told her I wait until the new year and here we are she got me a life insurance reasonable price for my age thank you again Mrs. Bond"
We responded:
"Hello Barrera family! Very happy Shara was able to make sure y'all are adequately covered on Life insurance. Thank you for trusting us with this part of your financial planning!"
Profile photo of Yvonne Baros

Yvonne Baros

January 22, 2026

5  out of  5
rating by Yvonne Baros
"My Dad is very grateful with you guys. Love’s the prices and loves how friendly you guys are. He always wishes you the best and always pray for you guys."
We responded:
"Thank you, Yvonne. We hope you and your dad have a blessed day!"
Profile photo of Yvonne Baros

Yvonne Baros

January 22, 2026

5  out of  5
rating by Yvonne Baros
"I am very thankful with you guys for accepting me to have car Insurance. I am maybe about 10 hours away from you guys and I can’t explain how grateful I am with you guys always being helpful understanding and friendly. Keep up all the hard work you guys are doing."
We responded:
"Very happy you found an insurance home with us Yvonne. No matter where you are in Texas we are here for you!"
Profile photo of Jessica Pullin

Jessica Pullin

January 22, 2026

5  out of  5
rating by Jessica Pullin
"Pam helped us get switched to State Farm and the experience has been great! Shana also got us a life policy for peace of mind. Everyone there had great communication and keep us informed on what we need."
We responded:
"We appreciate you, Jessica! You an amazing artist and we are proud to call you one of our insurance customers. "
Profile photo of Rebekah Haren

Rebekah Haren

January 22, 2026

5  out of  5
rating by Rebekah Haren
"I realized I was overpaying for insurance by about $200 at the previous company I was with. Ali gave me a quote that was $200 less than what I was paying with more coverage. I highly recommend calling Ali and allowing her to give you a quote. John Long's office has solid employees who will go above and beyond for you! :)"
We responded:
"You rock Rebekah! Thank you so much for trusting us with your auto insurance!"
Profile photo of Gloria

Gloria

November 22, 2025

5  out of  5
rating by Gloria
"My agent Shara showed a great understanding of my needs and was very helpful in answering all questions."
We responded:
"So glad we were able to help you with your life insurance, Gloria!"
Profile photo of Andrew Pullin

Andrew Pullin

November 21, 2025

5  out of  5
rating by Andrew Pullin
"Shara is hands-down the best insurance agent I’ve ever worked with. She made getting both life insurance and auto insurance unbelievably easy. She always answered my questions quickly, explained everything in a way that was easy to understand, and genuinely looked out for what was best for me—not just a sale. You can tell she truly cares about her clients. The level of customer service, professionalism, and honesty she brings is rare these days. I feel 100% confident knowing she’s handling my policies. If you’re looking for an agent who goes above and beyond, ask for Shara. She’s the real deal!"
We responded:
"Thank you so much, Andrew, for your fantastic review and recommendation! We’re delighted to hear that Shara made your auto and life insurance experience easy and that you felt genuinely cared for. Providing clear, honest service is always our goal. If you ever need anything, we’re here for you. Thanks again for choosing us!"
Profile photo of Trey Jones

Trey Jones

November 21, 2025

5  out of  5
rating by Trey Jones
"I don’t usually submit reviews, but I was helped very swiftly. John Long’s agent, Ali, was efficient, supportive, and professional while assisting me. Additionally, I had terrible phone service while being helped, but she pressed forward without any delay. I recommend this branch 100%!!"
We responded:
"Thank you so much for sharing your experience, Trey! We’re thrilled to hear that Ali provided you with efficient and professional service, even with the phone challenges. Your recommendation means a lot to us, and we’re grateful you took the time to leave a review. If you ever need anything in the future, we’re here to help!"
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Marshal W.

November 21, 2025

5  out of  5
rating by Marshal W.
"Ali was great to work with and very patient."
We responded:
"Thank you, Marshal!"
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Karen Guajardo

November 21, 2025

5  out of  5
rating by Karen Guajardo
"Friendly, professional and efficient! Got a quote and a competitive premium. Communication is great! Highly recommend"
We responded:
"Thank you, Karen!"
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Debra Canales

November 20, 2025

5  out of  5
rating by Debra Canales
"Hannah was great!! Quick and easy process She was very informative and attentive."
We responded:
"Thank you for the kind words Debra! So happy we were able to help you with auto insurance!"
Profile photo of Emma Bond

Emma Bond

November 16, 2025

5  out of  5
rating by Emma Bond
"My insurance agent Shara was awesome she made everything so easy!! Definitely go to for life insurance she’s awesome!"
We responded:
"Thank you Emma! Shara is the best!"
Profile photo of Crystal Essman

Crystal Essman

November 16, 2025

5  out of  5
rating by Crystal Essman
"Shara was great and worked with to make sure we understood was insurances we needed. She was very informative, patient and not pushy at all!! 🙏🏼😊"
We responded:
"We are so happy Shara was able to help yall with Life Insurance! Thank you so much for your vote of confidence Crystal."
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beatrice medrano

November 12, 2025

5  out of  5
rating by beatrice medrano
"Great company to have our insurance with And super knowledgeable employees"
We responded:
"Thank you Mrs. Medrano! It is also great to have our customers bundle and save. Having you home insurance, auto insurance, and life insurance all in one place is definitely the way to do it!"
Profile photo of Sharon Buendel

Sharon Buendel

November 11, 2025

5  out of  5
rating by Sharon Buendel
"Have been a State Farm customer for several years. Last year I got a life insurance policy for my oldest daughter. I was contacted a couple weeks ago by Shara Bond ti see if I was interested in life insurance policies for my youngest daughter and myself. I asked her to send me prices on both and agreed to get those policies. She was very professional and very patient and helpful with getting our paperwork completed and processed."
We responded:
"We really appreciate you putting your trust in us Sharon. Life insurance is the one thing we are guaranteed to use! "
Profile photo of Justin

Justin

November 10, 2025

5  out of  5
rating by Justin
"John Long and his staff have been amazing been with him for years and they are always quick to respond and so helpful will always highly recommend them for insurance and all other services State Farm offers"
We responded:
"So thankful for you Justin. We look forward to having you as a customer when life allows!"